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Store policies

Privacy policy

What information we collect and how we use it.

Draft, under review

Last updated 14 Oct 2026

This policy explains what information HEALTHCART collects through this website and how it is used.

Information you give us

  • Order requests: your name, email address, phone number, delivery address, any notes you add, and the products you request.
  • Customer accounts: your name and email address. Passwords are stored in a scrambled (hashed) form and are never visible to our team.
  • Contact messages: your name, email address, optional phone number and your message.
  • Newsletter: your email address.
  • Product reviews: the name you choose to display and your review.

How we use it

We use this information to respond to your order requests and messages, to manage your account, to send you emails you have asked for, and to publish reviews after they are checked.

Emails

We send transactional emails such as order request confirmations and password reset links. These emails may include open and click tracking, which tells us whether an email was opened and which links were selected.

Cookies and storage on your device

If you sign in, we set a cookie that keeps you signed in. Your cart and wishlist are saved in your browser's local storage on your device, and are not shared with us until you send an order request.

Website analytics

We use privacy-friendly website analytics that do not use cookies, to understand how many people visit our pages.

Keeping and deleting your information

[Add how long you keep customer information and how customers can ask for it to be deleted.]

Contact

For questions about this policy, please use our contact page.